Please read this information carefully as it contains important details about your rights and obligations as well as limitations and exclusions that may apply to you.

Order Processing

Orders will take 3 business days for processing, and ships within 5-7 business days. please allow extra time during the holidays.

Payment Terms
Terms of payment are always 100% upfront. We accept most major credit cards, including PayPal.

Shipping Policy
All orders within the US are shipped via USPS with receipt confirmation and insurance. Overnight options are available at an extra cost.  Orders would be shipped once payment is confirmed and cleared. International orders typically take 10 to 15 business days for delivery and are shipped via FedEx. Shipping charges may be more or less than the actual rate charged by the carrier. All shipping costs must be paid in full at the time of the order.

Refund and Exchange Policy

Wigs, closures and frontals are FINAL SALE. May not be returned or exchanged.

All sales are FINAL and there are no refunds allowed of our products. Customers are advised to complete exchange requests within 7 days of receipt in order to qualify for an exchange. Any exchange request not received within the specific time frame will be disqualified, The product must be sent back in the original condition(resell-able condition) as it was when shipped from us, meaning it cannot be combed, washed, brushed, cut, worn, colored, altered in any way(Original ties must remain in tact as it was received by the customer), once item is received and condition is viewed and accepted will an exchange be completed.